Every call answered.
Every job secured.
Vault and Key is the AI line that picks up, books the job and logs the details — running around the clock so no call ever slips through.
One line, four jobs done properly.
Every plan runs the same core system. The only difference is the hours it covers.
Books the work
Live calendar sync means the slot's confirmed before the caller hangs up — not queued for you to sort later.
Takes the notes
Job type, site address, access details, callback number — logged the same way, every time.
Provides data
A running record of every call and booking, so you know what's coming in and what needs a callback.
Runs 24/7
Nights, weekends, holidays — the line stays open, so the job doesn't go to whoever picked up first.
Secure your revenue stream.
One decision: the hours your line stays open. Everything else is included. Cancel anytime.
Starter
For sole traders Always open · 24/7 coverage- — A dedicated line that never goes to voicemail
- — Every call answered, booked and confirmed on the spot
- — Instant email summary the moment you hang up
- — Text alert sent straight to your phone
Professional
For growing teams Always open · 24/7 coverage- — A line that speaks like you, not a script
- — Trained on your services, pricing and policies
- — Handles real conversations, not just fixed responses
- — Every call synced straight into your CRM
Growth
For enterprise & 24/7 operations Always open · 24/7 coverage- — Built entirely around how you operate
- — Deep CRM integration — no double entry, ever
- — Full tool access to act across your systems
- — Priority routing and a dedicated support line
From ring to record, in three steps.
No hold music, no voicemail black hole, no re-typing a scrawled note at 6 AM.
Answered by the second ring
Whether it's a new customer or a regular, Vault and Key picks up sounding like your best front-desk hire.
A real conversation, not a script
Trained on your services, hours and pricing, it asks the right follow-ups and checks live availability.
Booked, noted and ready for you
The job lands on your calendar, the customer gets a confirmation, and you get a clean, structured note.
This is what a missed call costs.
Drag to compare a day with and without the line — then put your own numbers on the leak.
- 9:14 AMMissed call
- 2:47 PMMissed call
- 11:52 PMVoicemail
- 9:14 AMBooked
- 11:30 AMBooked
- 2:47 PMCallback flagged
- 6:15 PMBooked
- 11:52 PMBooked
- Kitchen sink leak — Elm St
- Panel upgrade quote
- Roof inspection — Cedar Ave
Every call becomes a record you can act on.
- 01
See what's coming in
Call volume by hour and day, so you know when the line's busiest and can staff accordingly.
- 02
Never lose a callback
Anything the bot couldn't close is flagged clearly — not buried in a voicemail inbox.
- 03
Trace any job back
Every booking links to the call it came from, so a mix-up takes seconds to sort out.
What the line's been picking up.
"We were losing two or three jobs a week to voicemail. Now the calendar's full before I've had coffee."
"Most emergencies happen after close. The bot gets the address and the problem before I've picked up my phone."
"Storm damage calls don't keep business hours. Now neither do we — without anyone on call all night."
Before you turn the key.
01Does it sound like a real person?
Yes — it's trained on your services, pricing and hours, and holds a natural back-and-forth rather than reading a script. Most callers don't realise it's not a person until you tell them.
02What happens to calls it can't handle?
Anything outside its scope — a complex quote, an angry customer, a true emergency — gets flagged clearly and routed to you or whoever's on call.
03Can I switch plans later?
Yes. Move between Starter, Professional and Growth whenever your needs change — it takes effect from your next billing cycle, no penalty.
04Does it work with my existing calendar?
It syncs with the major calendar and scheduling tools. During setup we'll confirm exactly how bookings land in your system.
05What does the setup fee cover?
It covers onboarding and training the line on your business, plus your first month of service — so it's not an extra cost on top of month one, just paid up front.
06Is there a contract?
No lock-in. Subscriptions are month-to-month unless you choose annual billing for the discount — cancel anytime from your account.
Hand us the phone. Keep the jobs.
Tell us about your business and we'll arrange a call to walk through how Vault and Key would work for you.